Last Updated: March 19, 2025
Velocity Technology Global LLC ("Velocity," "we," "us," or "our") is committed to protecting your privacy and ensuring transparency regarding how we collect, use, store, and protect your personal information. This Privacy Policy explains our practices regarding your data, including compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Florida privacy laws, and other applicable regulations.
By accessing our website, services, or trading platforms, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of our services.
Information We Collect
We collect a range of information to offer, improve, and personalize our services. This includes, but is not limited to, personal data such as your name, email address, phone number, billing address, and payment details. We also gather account-related information such as your username, password, and profile settings. Additionally, we collect transaction data like your purchase history, payment methods, and subscription status. Usage data, including pages visited, the time spent on our site, and interactions with our services, is tracked as well. Device and technical data, such as your IP address, browser type, and operating system, may also be collected. Furthermore, marketing and communication data, such as your responses to newsletters, surveys, and customer support interactions, are recorded.
How We Collect Information
Your personal information is collected through various means:
• Direct User Input: We collect data when you create an account, subscribe to services, make payments, or communicate with us.
• Automated Technologies: We use cookies, tracking pixels, and analytics tools to gather data on website usage and engagement.
• Third-Party Integrations: We may receive information through third-party platforms, such as payment processors and marketing platforms, in order to manage your transactions and improve our services.
How We Use Your Information
We process and use your data for several legitimate business purposes, including:
• Service Delivery: To provide access to our educational materials, trade alerts, and mentorship programs.
• Transactions and Payments: To process payments, manage subscriptions, and handle any customer support inquiries.
• Platform Improvement: To analyze usage patterns and improve the content, features, and overall experience of our platform.
• Compliance: To comply with regulatory requirements, including financial regulations, tax obligations, fraud prevention measures, and ensuring the integrity of our financial services.
• Marketing and Communication: To send updates, newsletters, and promotional content, subject to your preferences. You can opt-out at any time.
Data Security Measures
We prioritize the protection of your personal data and employ various technical, physical, and administrative measures to ensure its security.
These measures include:
• Data Encryption: SSL encryption to secure sensitive data during transmission.
• Access Controls: Limiting access to your data to authorized personnel only.
• Regular Monitoring and Audits: We conduct periodic vulnerability scans and audits to detect unauthorized access or threats.
However, while we strive to protect your data, it is important to acknowledge that no method of online transmission or storage is entirely secure. By using our services, you accept the inherent risks associated with sharing personal information online.
Your Rights Under Privacy Laws
Depending on your jurisdiction, you may have specific rights regarding your personal data. These rights are outlined below:
• For California Residents (CCPA): You have the right to request information on what personal data is collected, request the deletion of your data, and opt out of data sharing. Velocity does not sell personal information to third parties.
• For European Union Residents (GDPR): You have the right to access your personal data, correct inaccuracies, request deletion (the right to be forgotten), and transfer your data to another service provider (data portability).
To exercise any of these rights, please contact us at [email protected].
Third-Party Data Sharing
We only share personal data with trusted third-party service providers who assist us in delivering our services.
This includes:
• Payment Processors: We use secure platforms like Stripe and PayPal for processing payments.
• Analytics Providers: We utilize services like Google Analytics to analyze website traffic and improve user experience.
• Email Service Providers: We share data with email marketing platforms to send necessary communications.
We do not sell, rent, or trade your personal information for financial gain.
Cookies & Tracking Technologies
To enhance your user experience, we use cookies and similar tracking technologies.
These technologies include:
• Essential Cookies: Required for the basic functionality of the site, such as authentication and security.
• Analytics Cookies: Help us understand how users interact with the site and improve platform performance.
• Marketing Cookies: Used to deliver personalized advertisements and promotional content.
You can disable cookies through your browser settings, but this may impact certain functionalities on the website.
Data Retention & Account Deletion
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If your account is inactive for 12 months, we may delete the account unless we are legally obligated to retain the data. You may request account deletion at any time by contacting us at [email protected].
Children's Privacy (COPPA Compliance)
Velocity’s services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us immediately.
Policy Updates & Notification
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or business operations. Significant updates will be communicated through email notifications or notices posted on our website. The "Last Updated" date at the top of this page reflects the most recent revisions. Continued use of our services after such updates constitutes your acceptance of the revised policy.
Governing Law & Jurisdiction
This Privacy Policy is governed by the laws of the State of Florida, USA. Any disputes related to this policy shall be resolved in accordance with Florida law.
User Rights
Your personal information is exclusively yours. If you choose to share information with us as a customer or as a distributor, you grant us permission to collect your personal information. We will protect your information as defined in this policy. You maintain control over your information.
You have the right to:
• Information about the processing of your personal data
• Obtain access to the personal data held about you
• Ask for incorrect, inaccurate or incomplete personal data to be corrected
• Request that personal data be erased when it’s no longer needed or if processing it is unlawful
• Object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation
• Request the restriction of the processing of your personal data in specific case
• Receive your personal data in a machine-readable format and send it to another controller (‘data portability’)
• Request that decisions based on automated processing concerning you or significantly affecting you and based on your personal data are made by natural persons, not only by computers. You also have the right in this case to express your point of view and to contest the decision.
Contact Information
For privacy-related questions, concerns, or to exercise your rights, please contact us:
Email: [email protected]